Q1What is an online lesson?
At your own computer you can use a webcam and headset to have a 1:1 lesson
with a trained English Language teacher. The system is easy to use and
a perfect way to have real conversation practice if you are not living
in an English speaking country.
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Q2 What's the differences from a usual English school?
- Your lessons are 1:1 so you can learn at your pace and not the classes
pace.
- You learn in your own home - it is convenient, easy and you have access
to all your textbooks and learning materials.
- The teacher develops your classes based on your needs and level.
- You don't have to travel anywhere for classes; a great way to study without
having to take time traveling to school.
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Q3 How we can have a lesson online?
Students and teachers use EnglishEverywhere Messenger accounts for the
lesson. At the time of the lesson the teacher will send you a message to
open video and voice communication. When you accept their invitation you
will be able to hear and see the teacher, and they can hear and see you.
Your lesson then begins. If you don't understand something you can also
use the typing function on messenger to check their meaning.
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Q4 What should I prepare?
A Computer with a Windows Operating System. A Broadband internet connection
(cable, ADSL etc) and a Webcam and Headset.
You will need to use MSN Messenger. Please go to your local Windows Live site to download messenger. |
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Q5 Do I have to pay for the phone bill too?
No, you don't have to pay for a phone-bill. Because you need a Broadband
internet connection you will pay your internet charges monthly.
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Q6 Is 1 lesson only 30minutes?
1 lesson is 30minutes but you can take 1.5 classes if you want a 45minute
class, or you can take 2 lessons for a 60minute class. You can take as
many classes as you want each week.
Some students take three 30minute classes each week, others take two 1
hour classes, others take one 30minute class once a week. If you are not
sure we can help you decide what is best for you.
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Q7 What can I do if there is something in the lesson that I can't understand?
Please ask the teacher to explain again. If you cannot understand what
they are saying please ask them to type it. You can also type questions.
If you still cannot understand please check an online dictionary. You can
also send your question to us, and we will write back with an explanation
(but this will be in English)
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Q8 Is there any text-book? - and do I have to use it in the lesson?
We have an online Digibook that you can use if you want to. If there is a specific textbook that
you would like to use please check the teacher page to see if any of them
also use that book. If you don't want to use a textbook in your classes
you don't have to.
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Q9 Where are your teachers from?
Our teachers are all highly trained native English language teachers. They
come from the United Kingdom, America, Canada, Australia, Hungary, and
Japan. |
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Q10 Will I have lessons with the same teacher?
If you want to have lessons with the same teacher then you can. If you
want to change teachers then that is okay too. Most of our students try
2 or 3 teachers when they first start learning with us and when they meet
a teacher that suits them they take classes with that teacher. We recommend
that you take lessons with the same teacher because then you will get consistency
in your learning.
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Q11 How can I make a lesson reservation?
After E&E receives tuition, we will send you the link of the reservation
system.
So please request lessons from that page.

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Q12 What can I do if I can not make reservations?
If there is a system problem then please e-mail us at Support.
If there are no teachers available at the time you want to request please
try another day or time.
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Q13 I would like to cancel the lesson.
On the lesson request page, there is a link for cancellation. Please fill
in the lesson request number of the reservation and your password.
If you send your cancellation at least 24 hours before the lesson, the
lesson will be cancelled and will not be counted. |
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Q14 I would like to finish the course.
For a course of 50/100 lessons we will subtract 100US$ for our process
commission and pay you back 50% of the rest of the lessons that you haven't
taken yet. Therefore the calculation is:[ 1lesson unit x lessons you haven't
taken x 50%−10,000 Japanese Yen]**There is no refunded payment for the
30 lessons course (or under).
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