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Welcome to EnglishEverywhere's Contract & Conditions

These Contract and Conditions shall be governed by and interpreted in accordance with the laws of Japan as an itaku (contractor) contract.

Before your application, please read, agree with, and accept the E&E Contract and Conditions.
We will assume that they have been read and understood before you apply with us.



Basic Concept

At E&E we offer courses of differing amounts of classes. Students can choose the amount of classes that suits them best and also choose the teacher that they want to teach them. We recommend that students take their classes with one teacher for the entirety of their course, so that they can have a stable learning environment and so that our E&E teachers can create a good curriculum of study for them, however, they have all rights to decide who they take classes with. We make sure that students are always informed of new teachers who join us and they have access to all teacher profiles and availability schedules on the Automatic Reservation System. We cannot, however, gurantee that you will receive regular lesson requests from students.




Application Process

The application process consists of three stages. First, if your application is accepted we will ask to do a short connection check of your webcam and internet connection. Second, we will ask you to have an interview. Third, we will ask you to have an Interview Lesson. The Interview Lesson is a 30minute class (unpaid) with an EnglishEverywhere student so that we can assess your teaching skill, student support and suitability to online teaching. For the Interview Lesson we will add you temporarily to the Automatic Reservation System (on this system teachers each have a page on which they register their availability, and students are able to send reservations to the teacher via an automatic e-mail generated by the System). More details of how this process works will be provided during the interview process. If you are accepted as a teacher with EnglishEverywhere we will keep you on the Automatic Reservation System and we will ask you to register your availability and upload a self-introduction and a photo of yourself for students to access.




Terms and Conditions of Employment


Section 1: Teacher’s role:

1.1. Each new student to E&E is entitled to a free trial lesson with a teacher (hereafter referred to as ‘you’) before deciding whether to join us. EnglishEverywhere
.com (hereafter referred to as ‘we’, ‘us’or ‘E&E’) may therefore require you to conduct a free 15-minute trial class (thus no wage for this class will be remitted to you) on occasion.

1.2. Before the trial class (and any class with a new student) you will need to access information on the student, their level and what facilities they are using (e.g. Skype with audio etc) on the Bulletin Board.

1.3. With any new student we ask you to create a rough curriculum for the student to follow based on their interests and their purpose of learning English. For example, if they are learning English mainly as a travel tool, then we would like you to concentrate your topics on situations the student may find him/herself in when traveling. Likewise if they want to study Business English, we expect you to tailor the classes to the student’s goal. We ask you to prepare lesson material (Word file or URL etc) and send it to the student via the E&E email system.

1.4. After class we require you to fill in the online “class report” sheet to inform us of how the class proceeded and what material was covered within the class. This allows us to keep an up-to-date file on the student’s progress. All the information is uploaded onto our Bulletin Board for teachers to have access to, and a copy is sent automatically to the student for their records. We require you to do this immediately after the class finishes. Please note that this also provides a record that the class has been completed and thus is also used when counting up the amount of lessons you have taught. Therefore if we do not receive it we cannot count that that class has been done.
If we do not receive this report within 24hours we will charge you 200YEN late fee.

1.5. Time difference calculations are your responsibility. Requested class times are shown in Japan Time and your local time on the reservation request, however, please double check these times especially when Daylight Savings comes into affect. A good site for checking time differences is: http://www.timezoneconverter.com/cgi-bin/tzc.tzc however, when using this site please make sure you click off the "Use Current Date/Time" box as if you don't you will get an inaccurate time conversion.

1.6. If the student is not happy with classes and if they want to change teachers they have every right to find a new teacher to work with.



Section 2: Conditions and Conduct:
2.1. We expect all information provided by you to us is correct to the best of your knowledge.

2.2. We require you to check your e-mail at least once a day. If you have a reservation request please respond
on the day you receive it. Please note that you are required to reply to e-mails from EnglishEverywhere within 36hours. If we do not receive a reply we reserve the right to block your availability schedule until we hear from you.

2.3. We require you to reply to our e-mails within 36hours. If we consider that you persistently don't reply, we reserve the right to terminate your contract with us.

2.4.If we have sent an e-mails but do not recieve any reply from you for 60days, we reserve the right to delete your profile and not pay any outstanding lessons.

2.5. Giving your personal e-mail information or telephone number to a student is prohibited. This is to protect both student's and teacher's privacy.

2.6.
When e-mailing students you must always use EnglishEverywhere's email system. It is prohibited for teachers to contact students from their private e-mail addresses (or to a student's private e-mail).

2.7. We require you to be on-time for classes.

2.8. We require you to be on-time for any meetings with us.

2.9. We expect the utmost professionalism from you at all times.

2.10. We reserve the right to monitor your teaching and your conduct. If we discover you to be unprofessional (being late for class, teaching whilst intoxicated, engaging in lewd behaviour etc) or not suited to online teaching (for example, not communicative, rude, unfriendly, aggressive behaviour etc) we reserve the right to terminate your contract with us without notice from that point onwards and we also reserve the right not to remit your pay for that class.

2.11. We expect you to look well-groomed when you are teaching and to be dressed appropriately. If there is any untoward nakedness or unprofessional conduct we reserve the right to terminate your contract with us without notice from that point onwards and we also reserve the right not to remit your pay for that class.

2.12. It is your responsibilty, and required by E&E, to keep your availability schedule up-to-date. If your schedule indicates that you are available then students expect that you will accept their lesson request. If you regularly reject lesson requests we reserve the right to block your schedule until you update it. If this continues to be a problem then we reserve the right to terminate your contract with us.

2.13. If you are going out-of-town, or on vacation for a few days, please make sure that you e-mail us as soon as you can prior to leaving to let us know. Please make sure you update your schedule on the Reservation System so that students do not attempt to schedule lessons with you in that time.

2.14. Our policy if you cancel a lesson is as follows:
Teacher cancellation policy:

Teacher cancellation E&E policy
If you didn't reply* to a lesson request within 36 hours.**
(*Reply means that you didn't confirm the class or write to the student (through the e-mail system) that you are not available)
-300yen (per lesson not replied to)
This regulation doesn't apply when a student requested a lesson without giving you 24hours notice.
If you decline a lesson request more than three times in a month. -200yen (for each lesson)
*Because teachers have all access to adjust their schedule.
Cancellation on the day of your lesson
(within 24hours)
A cancellation fee amounting to one 30-minute lesson will be taken from your wage.
If you do not show up for your lesson. A cancellation fee amounting to the requested/confirmed lesson length will be taken from your wage. You will also need to write an apology to the student via the email system.
If you are late for your lesson. We ask you to apologise to the student (Japanese students are in general very punctual and do not like lateness, therefore please be careful of being even just a couple of minutes late).
If you are consistently late we reserve the right to terminate your contract with us.
** In the case of holidays you need to ensure that you confirm the class at least 36hours before the actual lesson is due to happen. Please therefore allow at least an extra day (depending on your time zone) as unavailable on your schedule to give you enough time to confirm the classes when you get back. If you don't confirm at least 36hours before the actual lesson time we will charge you -300yen, as in the 'no reply' regulation above.



2.15. Our policy regarding student cancellations:
Student cancellation policy is as follows:
Students cancellation Our policy towards E&E teachers
When student is absent to confirmed lesson without notice
(
'absent without notice')
Absent without notice- E&E will pay you for half of a 30minute class (regardless of the length of the class - thus 15minutes will be paid). However, to recieve this you need to email the student from the email system at/just after the scheduled starting time, as sometimes students are online but Skype doesn't show them as such. This also lets us know that you were online at the beginning of the lesson. Please make sure to fill in the class report sheet for cancellation/absences.
When student cancels a confirmed lesson within 12 hours E&E will pay you 200YEN.
When student cancels a confirmed lesson within 24 hours No pay (because you will receive a cancellation request)
If the student is late for class We require you to wait for 10 minutes (and e-mail them at the beginning time via the e-mail system). If they do not show up then the regulation will follow the 'absent without notice' section above. Please fill in the class report sheet.
* We ask students to be prompt for all lessons, and we explain that the teacher will wait for only 10minutes.


2.16. Our policy regarding connection issues:
Disconnection problems Our policy towards E&E teachers
If there are connection problems at the beginning of class and you cannot connect. We require you to wait for 10minutes and keep trying to connect during that time. Should it not be possible to start the class we will pay you 200YEN for the time you have taken.
*Please note that we cannot pay for longer, so please cancel the class after 10minutes if you cannot connect. Please fill in the class report sheet.
If there are disconnection problems at the beginning of class but you can connect. We will pay you the regular class amount (not one class + 200yen)
Many disconnection problems during the class. We may ask you to extend the class. You will not be paid extra for this. If it is a recurring problem we will contact you (and the student) to double-check your connection, and the matter of payment will be up to E&E's discretion.
If you download new software on your computer it may cause problems. You must contact us to arrange to check your connection with us before class. If your computer is the cause of connection problems we will not be able to pay you anything for the time you take trying to connect.


2.17. We require class reports to be sent on the day the lesson was done. Regulations concerning late submission are as follows:
Class Report Regulations:
Time limit regulation of class report submission
Class report has been sent within 24hours (<24) no fine
Class report has been sent over 24hours, within 72hours (24<72) -200yen
Class report has been sent over 72hours (72<). -300yen
*The time will be calculated and recorded when the class report has been sent to E&E. The duration of the time E&E is checking is not included in the above time-limits.
*E&E students have a tendency to request lessons after they have received the class report so that it will be better to send it sooner as students will be more likely to reserve your classes again.



2.18. There is to be no eliciting of students from us. If we discover at any point that you are trying to elicit students from us we reserve the right to terminate your contract without notice from that point onwards. By eliciting we mean:
a) EnglishEverywhere teachers are not to teach classes (or suggest to teach classes) to EnglishEverywhere students privately outside of EnglishEverywhere. 
b) EnglishEverywhere teachers are not to accept private lessons of any kind, even if it is the student that initiates the discussion, and even if the student states that they will continue studying at EnglishEverywhere. 
c) EnglishEverywhere teachers are not to offer students cheaper rates (or the same rate) privately, than the student is paying at EnglishEverywhere. 
d) EnglishEverywhere teachers are not to recommend (or facilitate in any way*) students studying with teachers who don't work for EnglishEverywhere.
* For example, by passing on your (or another teachers) website, blogsite, e-mail address, any kind of Skype ID or any contact details to a student, or vice versa, with the intention of recommending the student to study somewhere other than EnglishEverywhere.
If we find that you have engaged in any of these activities we reserve the right to terminate your contract and pursue legal action against you.


2.19. You are not to share/leak the details of how E&E works, or the systems we use, with any other company, or indivdual starting a company.

2.20. If we discover that you are using our business concept and system for your own private enterprise we reserve the right to terminate your contract with us without further notice and potentially pursue legal action against you.

2.21. If you decide to leave EnglishEverywhere, or if EnglishEverywhere terminates your contract, you are not to contact any student's privately via e-mail, blogs or telephone (nor give your information for the student to contact you) after finishing working with us.

2.22. If you decide to leave EnglishEverywhere, or if EnglishEverywhere terminates your contract, you are not to give students your e-mail, blog or telephone for them to contact you.


2.23. If you wish to terminate your contract with us you must give us a minimum of two weeks notice and finish all your classes in good faith until the end of your contract.
If you decide to leave E&E, but you don't give the required notice period and you have confirmed lessons yet to be done (and if you don't honour them as required by our regulations), we will calculate the number of outstanding lessons muliplied by your wage and we will subtract this amount from your final payment. E&E does, however, always consider each teacher's situation, so this is open to our discretion.

2.24. If your student(s) or E&E, requests you to provide a summary of what you have taught, or an evaluation of their progress, you must comply, and send it to us before the end of your notice period.

2.25. In the event that you decide you don't want to work with us anymore and have no scheduled classes to finish you must still give us two weeks notice.



Section 3: Remittance of wage:
3.1. E&E will pay you 800YEN per 30-minute class for the first 10 classes (one class is 30 minutes, therefore if you teach a 60 minute class you will be paid for 2 lessons). After 10 classes we will raise your wage to 900YEN per 30 minute class.

3.2. Please send us an e-mail when you have completed all your class reports up to, and including, the 25th of the month. We will then begin to process your payment.

3.3.
We will start checking the payments on the 25th of the month, and will send your payment before the 10th of the following month.

3.4. If you do not teach 10 classes with us within a month (the 25th to the following 25th) we will carry over your class payment to the following month, or the time when you have completed 10 classes with us.

3.5. Your pay will be remitted to you via ‘PayPal.com’ thus we require you to set up an account with them, so that you can receive the money from us. Please make sure you inform us what e-mail address you used to set up your account

3.6. Any PayPal.com charges to be paid in the receiving country are to be paid by you and not by EnglishEverywhere.com.

3.7. All payments will be rendered in Japanese yen to your PayPal.com account.

3.8. Any fluctuations in exchange rate will not be born by EnglishEverywhere.com but will be considered a known fact of overseas money transfers.



Section 4: Jump-In Lessons:
4.1. Jump-in lessons can only be done by teachers who are also available for reserved lesson.

4.2. If you decide to join our jump-in lesson system please ensure that you are available for a full 30minutes whent you sign-in.

4.2. The students lesson address is registered on the teacher jump-in lesson accounts. Please DO NOT message the students if you see them online. The students will message you if they want a lesson. If you message them the students will likely get upset and if that happens we reserve the right to take you off of Jump-In lessons.

4.3.
Please ensure that you fill in the class report sheet after the class. If you do not do this we won't have a record of your lesson and as we don't require the students to tell us about their jump-in lesson, a failure to submit the class report could result in non-payment for that class.

4.4. Payment per every 30minute Jump-In lesson is
800YEN.



Section 5: Miscellaneous:
5.1 Please note: If at any point you have problems with your computer (i.e. your computer crashes) or you lose data whilst you are working for EnglishEverywhere, this is your responsibility, and not EnglishEverywhere's. This has never happened before and do not foresee that it will, but as a regular practice we recommend that you create back-ups of your computer. If you need any advice concerning any computer problems feel free to contact us, and we will help you if we can.

5.2. If you download any new software onto your computer, (after we have done the initial connection check before the interview), for example, Windows service pack, it is your responsibility to contact us for a connection check again to make sure that your Skype function is still working reliably. If you do not, and you cannot connect with a student, we will not be able to pay you anything for that class.

Please make sure you have read and understood the above terms and conditions BEFORE applying to work with us. On applying to EnglishEverywhere.com these Terms and Conditions will thus be in effect and is a binding contract between ‘you’, the teacher, and ‘us’, EnglishEverywhere.com. Thank you for your time and we look forward to meeting you.



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